FAQs
What would you like to know? Stay is committed to being your go-to for all things natural skincare and beauty. Here is a collection of all the questions we usually get asked by our clients. However, if you can’t find the answer you’re looking for, let us know through our contact form and we’ll get back to you as soon as possible.
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Do you offer international shipping?
Yes, we offer international shipping. Depending on your location, the estimated delivery time may vary. We ship to the following countries; Canada, United States, United Kingdom, Mexico, Australia, Germany, and France
What is your return policy?
The item must be undamaged, and unused with tags and packaging still attached within 14 days of the notification that the item will be returned.
The supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the notification that the item will be returned, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.
What payment methods does Stay accept?
Stay accepts payment via credit card, debit card, and PayPal. We also offer Apple Pay and Google Pay for convenient payment options.
What is Stay - Natural Skincare and Beauty Products?
Stay is a brand that specializes in natural skincare and beauty products. We believe in the power of nature and use only the finest ingredients to create products that nourish, protect, and enhance your natural beauty.
Are Stay products safe for sensitive skin?
Yes, Stay products are safe for sensitive skin. We use only natural ingredients that are gentle on the skin, and our products are free from harsh chemicals, synthetic fragrances, and artificial colors.
What makes Stay's products unique?
Stay's products are unique because we use only natural and organic ingredients. We never use harsh chemicals or synthetic fragrances in our products, making them safe and effective for even the most sensitive skin.
